Monitoring & calibration

The engine that learns from your team.

Two cross-cutting capabilities — automated calibration and full transparency — that keep the autonomous engine aligned with your handlers' judgment and give you complete visibility into every decision.

01 — Automated calibration

The engine continuously learns, handling claims your way. You keep control.

A dedicated calibration layer ingests handler feedback and edge-case arbitrages, then updates the decision rules used by the agents. Versioned, auditable, reversible.

02 — Transparency & control

Open-box AI: all rationales are visible, auditable and yours to control.

Rationale matters as much as outcome. With Ellis, your AI set-up is fully auditable at every step of the decision.

01 — Auditability

A full trail of every decision.

Each agent provides a detailed rationale for its work and outcome. Bordereaux-ready exports. Per-claim, per-agent.

02 — Control

Total control over the level of autonomy.

The engine takes autonomous actions only on cases you have explicitly opted into. Per claim type, per confidence band.

03 — Performance

Transparent performance metrics.

Live access to accuracy, automation rate, lead time, handler override rate — by line of business and by claim type.

See the engine run on your data model.

30-minute call with the founders. We'll do a live walkthrough on a line of business of your choice.

Talk to the founders